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From 7BusinessDrivers.com
The 7 Business Drivers of High Performance Non-Profits (+ logo/banner)
About the program paragraph here
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1. One Name One RecordEach entity with which the organisation interacts will be represented by a single record in a single database within the organisation that can be accessed as necessary from anyone permitted from both inside and outside. [Read more...] 2. Commitment to Current TechnologyOrganisations will be committed to the exploitation of current technology for solving business problems. This will imply the need to be using the latest, or latest but one version of available technology. [Read more...] 3. Automation of High Volume, Low Value transactionsOrganisations will be committed to cost reduction through reduced data entry and customer self-service for these interactions. [Read more...] 4. Targeted Customer OfferingsOrganisations will offer products and services that are specific to the various segments within their customer base. [Read more...] 5. Process Driven CultureOrganisations will be committed to formal, ongoing processes for measuring the performance of all elements of their business to confirm productivity, quality, timeliness and relevance of their product and service offerings. [Read more...] 6. Measurement and Performance Management CultureOrganisations will be committed to ensuring key business processes are defined, adhered to, efficiently executed and effective. [Read more...] 7. Knowledge Management and Collaboration CultureOrganisations will need processes for creating, maintaining and sharing expertise, both to support execution within the business and as facilitators for their customers. [Read more...] |
Latest Newswelcome news story A Framework for Excellencepara here on the background to the drivers About iMIS and ASIoverview of ASI and iMIS [Read more...] Your Contributionspara here on how a site user can help build the wiki |
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